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Ante la suspensión de las interrupciones programadas del servicio de agua potable, este portal cesará temporalmente la publicación de actualizaciones relacionadas.PREPS (Puerto Rico Emergency Portal System) is a service that is activated together with the COE in the event of a national emergency. Due to the deactivation of the Emergency Operation Center, the portal has been simultaneously deactivated. However, for your benefit, we have compiled important information about the benefits and grants you can apply for.

‍PREPS (Puerto Rico Emergency Portal System) es un servicio que se activa en conjunto al COE (Centro de Operaciones de Emergencias) en caso de una Declaración de Emergencia.

De ocurrir alguna emergencia relacionada a algún fenómeno natural, PREPS presentará los datos actualizados durante ese periodo.

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Hurricane Fiona

Friday 16th - Tuesday 20th (60 Hours)
Unprecedented wind damage and flooding
105 mph
Maximum Winds
14" - 20"
32" in Ponce
2,300
People in Shelters
1,000
Evacuated People
Floods: Cataño and Salinas
Energy
Agua
Supplies
Landslides, Landslides, Collapsed Bridges, Destroyed Roads
40 Communities
13 Municipalities
16
Fatalities
21%
Without Energy
10%
Without Water
92
Shelters
Support from the Biden/Harris Administration
100% of the shared cost for 30 days
The 78 Municipalities were included in the Public Assistance Program and the Individual Assistance Program
Go back to the beginning
Puerto Rico Emergency Portal System Logo

GOVERNMENT OF
PUERTO RICO

PREPS (Puerto Rico Emergency Portal System) is a service activated in conjunction with the COE (Emergency Operations Center) in the event of a Declaration of Emergency. Should an emergency related to a natural phenomenon occur, PREPS will provide updated information throughout that period.

IDIOMA
Dashboard

Event Details

Name of Phenomenon

{{EVENT NAME}}

Localization
20.1 M 69.8 W
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Movement
WNW at 10 mph
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Intensity
100 mph
Updated Information:
9/19/2022 5:00PM
There are currently no larger-scale atmospheric phenomena in our area that could affect us.
https://www.nhc.noaa.gov

Drought Monitor

National Weather Service - San Juan
fb.com/NwsSanJuan
Weather.Gov
weather.gov/sju/

Weather Radar

https://radar.weather.gov/ridge/standard/TJUA_loop.gif

Drought

Find out which municipalities and sectors are part of the Scheduled Interruption Plan for the Sergio Cuevas Filtration Plant and the days assigned by Zone.
Access the Calendar and List
SAN JUAN CLIMA

Press Conference

8/17/2025 8:00 AM
Access the direct link on Facebook

 

Emergency Contacts

Puerto Rico Police Department
9-1-1 (call or text)
Emergency Medical Corps
9-1-1 (call or text)
Fire Department
9-1-1 (call or text)
LUMA Energy
1 (844) 888-LUMA
Aqueducts and Sewers Authority
(787) 620-2482
Video Relay System - Deaf Community
(787) 773-1487
ASSMCA PAS Line
988
Humane Society of PR
(787) 720-6038
Government Services
3-1-1
Response Plan
1-844-888-5862
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Try using another term or word.
PR.gov
PRITS-091622-PREPS Accessibility
‍In accordance with Law 229 of 2003
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PRITS logo
Chart
Water Services
Customers with Water Service
1327982
99.41%
No items found.
Update:
9/11/2026 1:05 PM
AAA
Customers with Water Service
Update:
9/11/2026 1:05 PM
AAA
AAA
Customers with Water Service
99.41%
Active
Partial
Suspended
Update:
9/11/2026 1:05 PM
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AAA
Customers with Water Service
AAA
Update:
9/11/2026 1:05 PM
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Chart
Water Services
Customers Without Water Service
7836
0.59%
No items found.
Update:
9/11/2026 1:05 PM
AAA
Customers Without Water Service
Update:
9/11/2026 1:05 PM
AAA
AAA
Customers Without Water Service
0.59%
Active
Partial
Suspended
Update:
9/11/2026 1:05 PM
AAA
AAA
Customers Without Water Service
AAA
Update:
9/11/2026 1:05 PM
AAA
Simple
Sequía
Reservoir Levels

Click the image above to view daily reservoir level monitoring data.

Updated daily at 5:00 am

No items found.
Update:
8/31/2026 10:31 AM
AAA
Reservoir Levels

Click the image above to view daily reservoir level monitoring data.

Updated daily at 5:00 am

Update:
8/31/2026 10:31 AM
AAA
AAA
Reservoir Levels
Active
Partial
Suspended

Click the image above to view daily reservoir level monitoring data.

Updated daily at 5:00 am

Update:
8/31/2026 10:31 AM
AAA
AAA
Reservoir Levels

Click the image above to view daily reservoir level monitoring data.

Updated daily at 5:00 am

AAA
Update:
8/31/2026 10:31 AM
AAA
Map
Citizens
Mapa Test
No items found.
Update:
8/19/2026 2:40 PM
311
Mapa Test
Update:
8/19/2026 2:40 PM
311
311
Mapa Test
Active
Partial
Suspended
Update:
8/19/2026 2:40 PM
311
311
Mapa Test
311
Update:
8/19/2026 2:40 PM
311
Switch
Citizens
Public School Classes

Operating normally.

No items found.
Update:
8/18/2026 12:25 AM
Gobierno Central
Public School Classes

Operating normally.

Update:
8/18/2026 12:25 AM
Gobierno Central
Gobierno Central
Public School Classes
Active
Partial
Suspended

Operating normally.

Update:
8/18/2026 12:25 AM
Gobierno Central
Gobierno Central
Public School Classes

Operating normally.

Gobierno Central
Update:
8/18/2026 12:25 AM
Gobierno Central
Switch
Central Government
Work for Government Employees

Operating normally.

No items found.
Update:
8/18/2026 12:36 AM
Gobierno Central
Work for Government Employees

Operating normally.

Update:
8/18/2026 12:36 AM
Gobierno Central
Gobierno Central
Work for Government Employees
Active
Partial
Suspended

Operating normally.

Update:
8/18/2026 12:36 AM
Gobierno Central
Gobierno Central
Work for Government Employees

Operating normally.

Gobierno Central
Update:
8/18/2026 12:36 AM
Gobierno Central
Switch
Sequía
Price Freeze Order

Download the Order No. 2026-006 to Order a Price Freeze on Essential Goods and Services in Light of the Declared State of Emergency Regarding Water Usage due to Low Rainfall Levels and the Decrease in Water Levels at Puerto Rico's Main Reservoirs.

No items found.
Update:
8/31/2026 10:32 AM
DACO
Price Freeze Order

Download the Order No. 2026-006 to Order a Price Freeze on Essential Goods and Services in Light of the Declared State of Emergency Regarding Water Usage due to Low Rainfall Levels and the Decrease in Water Levels at Puerto Rico's Main Reservoirs.

Update:
8/31/2026 10:32 AM
DACO
DACO
Price Freeze Order
Active
Partial
Suspended

Download the Order No. 2026-006 to Order a Price Freeze on Essential Goods and Services in Light of the Declared State of Emergency Regarding Water Usage due to Low Rainfall Levels and the Decrease in Water Levels at Puerto Rico's Main Reservoirs.

Update:
8/31/2026 10:32 AM
DACO
DACO
Price Freeze Order

Download the Order No. 2026-006 to Order a Price Freeze on Essential Goods and Services in Light of the Declared State of Emergency Regarding Water Usage due to Low Rainfall Levels and the Decrease in Water Levels at Puerto Rico's Main Reservoirs.

DACO
Update:
8/31/2026 10:32 AM
DACO
Switch
Sequía
Emergency Operations Center

The Administrative Order No. 2026-647 activates the Department of Health's Operational Plan and Emergency Operations Center to coordinate the response and necessary resources for the emergency caused by the drop in water levels in Puerto Rico's reservoirs.

No items found.
Update:
8/31/2026 10:32 AM
Dept. de Salud
Emergency Operations Center

The Administrative Order No. 2026-647 activates the Department of Health's Operational Plan and Emergency Operations Center to coordinate the response and necessary resources for the emergency caused by the drop in water levels in Puerto Rico's reservoirs.

Update:
8/31/2026 10:32 AM
Dept. de Salud
Dept. de Salud
Emergency Operations Center
Active
Partial
Suspended

The Administrative Order No. 2026-647 activates the Department of Health's Operational Plan and Emergency Operations Center to coordinate the response and necessary resources for the emergency caused by the drop in water levels in Puerto Rico's reservoirs.

Update:
8/31/2026 10:32 AM
Dept. de Salud
Dept. de Salud
Emergency Operations Center

The Administrative Order No. 2026-647 activates the Department of Health's Operational Plan and Emergency Operations Center to coordinate the response and necessary resources for the emergency caused by the drop in water levels in Puerto Rico's reservoirs.

Dept. de Salud
Update:
8/31/2026 10:32 AM
Dept. de Salud
Simple
Sequía
Grants and Incentives
  • Small Businesses:

‍Visit the link www.desarrollo.pr.gov/incentivoaguapymes

  • Tourism Industry:

‍Visit the link incentivoscreceelencanto.com/

No items found.
Update:
8/31/2026 10:27 AM
Grants and Incentives
  • Small Businesses:

‍Visit the link www.desarrollo.pr.gov/incentivoaguapymes

  • Tourism Industry:

‍Visit the link incentivoscreceelencanto.com/

Update:
8/31/2026 10:27 AM
Grants and Incentives
Active
Partial
Suspended
  • Small Businesses:

‍Visit the link www.desarrollo.pr.gov/incentivoaguapymes

  • Tourism Industry:

‍Visit the link incentivoscreceelencanto.com/

Update:
8/31/2026 10:27 AM
Grants and Incentives
  • Small Businesses:

‍Visit the link www.desarrollo.pr.gov/incentivoaguapymes

  • Tourism Industry:

‍Visit the link incentivoscreceelencanto.com/

Update:
8/31/2026 10:27 AM
Simple
Citizens
Short Term Rental Services

We urge all owners of short-term rentals to send a message to their visitors to stay informed through www.preps.pr.gov

Airbnb-type rentals
No items found.
Update:
8/17/2026 6:18 PM
Compañía de Turismo de Puerto Rico
Short Term Rental Services

We urge all owners of short-term rentals to send a message to their visitors to stay informed through www.preps.pr.gov

Update:
8/17/2026 6:18 PM
Compañía de Turismo de Puerto Rico
Compañía de Turismo de Puerto Rico
Short Term Rental Services
Airbnb-type rentals
Active
Partial
Suspended

We urge all owners of short-term rentals to send a message to their visitors to stay informed through www.preps.pr.gov

Update:
8/17/2026 6:18 PM
Compañía de Turismo de Puerto Rico
Compañía de Turismo de Puerto Rico
Short Term Rental Services

We urge all owners of short-term rentals to send a message to their visitors to stay informed through www.preps.pr.gov

Compañía de Turismo de Puerto Rico
Update:
8/17/2026 6:18 PM
Compañía de Turismo de Puerto Rico
Simple
Citizens
Video Relay System for visual telephone calls

Video calling service is offered to this community through the 787-773-1487.

The service is available 24-7 during the emergency.

‍

No items found.
Update:
8/17/2026 6:18 PM
Oficina Enlace de la Comunidad Sorda
Video Relay System for visual telephone calls

Video calling service is offered to this community through the 787-773-1487.

The service is available 24-7 during the emergency.

‍

Update:
8/17/2026 6:18 PM
Oficina Enlace de la Comunidad Sorda
Oficina Enlace de la Comunidad Sorda
Video Relay System for visual telephone calls
Active
Partial
Suspended

Video calling service is offered to this community through the 787-773-1487.

The service is available 24-7 during the emergency.

‍

Update:
8/17/2026 6:18 PM
Oficina Enlace de la Comunidad Sorda
Oficina Enlace de la Comunidad Sorda
Video Relay System for visual telephone calls

Video calling service is offered to this community through the 787-773-1487.

The service is available 24-7 during the emergency.

‍

Oficina Enlace de la Comunidad Sorda
Update:
8/17/2026 6:18 PM
Oficina Enlace de la Comunidad Sorda
Adjuntas
Aguada
Aguadilla
Aguas Buenas
Aibonito
Añasco
Arecibo
Arroyo
Barceloneta
Barranquitas
Bayamón
Cabo Rojo
Caguas
Camuy
Canóvanas
Carolina
Cataño
Cayey
Ceiba
Ciales
Cidra
Coamo
Comerío
Corozal
Culebra
Dorado
Fajardo
Florida
Guánica
Guayama
Guayanilla
Guaynabo
Gurabo
Hatillo
Hormigueros
Humacao
Isabela
Jayuya
Juana Díaz
Juncos
Lajas
Lares
Las Marías
Las Piedras
Loíza
Luquillo
Manatí
Maricao
Maunabo
Mayagüez
Moca
Morovis
Naguabo
Naranjito
Orocovis
Patillas
Peñuelas
Ponce
Quebradillas
Rincón
Río Grande
Sabana Grande
Salinas
San Germán
San Juan
San Lorenzo
San Sebastián
Santa Isabel
Toa Alta
Toa Baja
Trujillo Alto
Utuado
Vega Alta
Vega Baja
Vieques
Villalba
Yabucoa
Yauco
Sequía

There is no data available at this time for this area.

Water Services

There is no data available at this time for this area.

Central Government

There is no data available at this time for this area.

Energy

There is no data available at this time for this area.

Health

There is no data available at this time for this area.

Citizens

There is no data available at this time for this area.

Security

There is no data available at this time for this area.

Economics

There is no data available at this time for this area.

Shelters

There is no data available at this time for this area.

Transportation

There is no data available at this time for this area.

General Info

There is no data available at this time for this area.